- Home Depot Invests In Its Retail Experience
Home Depot is now seven months into a three-year investment plan and the changes are paying off. Learn how the home improvement retailer is fixing up its own stores and supply chain to bolster the customer experience. ... read more - eBay’s Adding Drag and Drop Image Search
eBay's latest visual shopping feature drops this month, letting shoppers drag and drop images into the mobile app so consumers can discover items that look like their favorites with the swipe of a finger. Go behind how the next-gen tech works. ... read more - The Retail Industry’s Ever-Evolving Relationship With AI
Take a closer look at some of the ways retailer's are already utilizing AI. ... read more - Abercrombie & Fitch First Specialty Retailer to Offer Payment Through Venmo
The increasingly popular payment platform is a hit with millennials and Gen Z and will help the retailer greater connect with the vital demographic. Learn the details of the new mobile payment option. ... read more - Crafting Customer Experience: Sneak Peek into Joann’s Tech-Enabled Store of the Future
Joann (formerly Jo-Ann Fabrics) is turning to its shoppers to craft the modern customer experience. ... read more - Alexa, What Do I Need to Know about Conversational Commerce?
Today, conversational commerce is so easy that customers don't even have to press a button. Is this a good thing for shoppers and retailers? What are the downsides? Is voice-command commerce over hyped? ... read more - Can Vitamin Shoppe Keep Its Momentum Going?
The Vitamin Shoppe's digital sales soared 40% in Q2 and it plans to invest $30 million in digital. Can online improvements, grassroots marketing, vendor collaboration and the massive investment keep the momentum going? ... read more - How to Raise Awareness of In-Store Mobile Shopping Apps
Smartphone usage is so high because of years of exposure, education, and support. It’s going to take a similar amount of effort for more consumers to become aware of in-store mobile shopping. How can retailers raise more awareness? ... read more - Innovation Through Digital-First and Agile Customer Engagement
In retail and consumer industries innovation and collaboration always began outside of the lab, done through feedback from their own customers and employees. ... read more - Office Depot’s Transformation Pays Off
On the heels of skyrocketing sales and a 120% service revenues spike, it looks like the Office Depot's efforts to transform its retail model are paying off. ... read more - Amazon and Whole Foods’ Next Move: 30 Minute Grocery Pickup
Checkmate Walmart. Amazon just introduced grocery pickup in 30 minutes. ... read more - Office Depot Pilots Workonomy Hub, a Coworking Space in Stores
As retailers seek new uses and experiences for their brick and mortar spaces, Office Depot has introduced Workonomy Hub, a new coworking space pilot. Get the details. ... read more - Avoiding the Retail Tech Vendor Apocalypse
Your business is what you do. Your reputation is what people think you do. This is a harsh truth of the marketplace and one that can be painful to retail tech vendors. ... read more - Nordstrom Brings in Tesco Exec to Fill Chief Technology Officer Position
Nordstrom is bringing in non-department store talent to be its CTO. Learn more about the Tesco executive joining the department store retailer and how he will drive its tech. ... read more - Kroger Launches its Own Delivery Service
Kroger has launched grocery delivery service "Kroger Ship" in four markets. Learn more on the latest competition for retailers and delivery providers alike. ... read more