Turn Every Agent Into Your Best Brand Representative with Voice AI

Turn Every Agent Into Your Best Brand Representative with Voice AI
The March 17th Telarus Tuesday call welcomed director of reseller & alliances, Jordan Yeates, to talk about the benefits of Voice AI and the value analytics-enabled Quality Management brings to contact centers.  The entire recording is available here. What is Voice AI? With a strong technology background and a deep understanding of the contact center space, the Observe.AI team came together ... read more
Source: TelarusPublished on 2020-03-23