Nice InContact Deep Dive

Nice InContact Deep Dive
The February 20th Telarus Tuesday call brought Rusty Jensen and Dana Coates of NICE inContact to discuss the latest in contact center. We were also joined by Steve Prodger, SmartAction SVP of customer experience and innovation who discusses how artificial intelligence fits in the contact center space.  Who is NICE inContact?  NICE inContact is the world's number one cloud customer experience platform. Through a powerful combination of their technology, people, and partner they help organizations transform ... read more
Source: TelarusPublished on 2018-02-22